Payment Policy

At Calixey, we aim to provide a secure and transparent checkout experience for our customers.

1. Accepted Payment Methods

We currently accept the payment methods shown at checkout, which may include:

Visa
Mastercard
American Express
Discover
PayPal
Shop Pay
Apple Pay
Google Pay
Other payment methods available through Shopify Payments or our approved payment providers

Available payment options may vary depending on your location, device, currency, and order details.

2. When You Are Charged

Payment is due at the time you place your order.

Depending on the payment method and payment provider, your payment may be charged immediately or authorized first and captured shortly after your order is confirmed.

Any applicable taxes, shipping fees, and other charges will be shown before you complete your purchase.

3. Payment Security

Our checkout is processed through secure payment providers. Calixey does not store full payment card details.

Where applicable, payment information is encrypted during transmission using industry-standard security measures.

4. Failed or Declined Payments

If your payment is declined, unauthorized, or cannot be processed, your order will not be completed.

Please try another payment method or contact your bank, card issuer, or payment provider for assistance.

5. Fraud Prevention

To help prevent fraud, unauthorized transactions, and abuse, we may review, hold, or cancel any order that appears suspicious or contains unusual billing, payment, or shipping information.

We may request additional verification before processing certain orders.

6. Pricing or Technical Errors

We make reasonable efforts to keep pricing, product, and checkout information accurate. However, errors may occasionally occur.

If a pricing, payment, or technical error affects your order, we reserve the right to cancel the order. If payment has already been collected, we will issue a refund to the original payment method.

7. Chargebacks and Payment Disputes

If you believe you were charged incorrectly, please contact us first so we can review and help resolve the issue as quickly as possible.

8. Contact Information

Company: Calixey
Email: support@calixey.com
Phone: +1 505-561-4678
Company EIN: 42-2315464
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time
Address: 6401 CAMERON LN UNIT 312, CRESTWOOD, KY 40014, United States